Privacy Policy

Effective Date: January 1, 2024

Introduction

Vouch Pro, operated by Woltx LLC, values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you use our services, including our website, applications, and any other services we provide (collectively, the "Services"). By using our Services, you agree to the terms outlined in this Privacy Policy.

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Information We Collect

We collect a variety of information from users of our Services, including:

  • Personal Information: This includes your name, email address, phone number, and other information that you voluntarily provide when you create an account, sign up for our newsletter, or contact us for support.
  • Usage Data: We collect information about how you interact with our Services, including your IP address, browser type, operating system, referral URLs, pages visited, and the dates and times of your visits.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing behavior and preferences. This helps us understand how you use our Services and how we can improve them.
  • Payment Information: If you make a purchase through our Services, we collect payment details such as your credit card information and billing address. This information is processed securely through our payment processor and is not stored by Vouch Pro.

How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide and Improve Our Services: We use your information to operate, maintain, and enhance our Services. This includes personalizing your experience, providing customer support, and developing new features and functionalities.
  • To Communicate with You: We may use your contact information to send you updates, newsletters, marketing materials, and other information related to our Services. You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions provided in our emails.
  • To Process Transactions: We use your payment information to process transactions and ensure that your payments are secure. We may also use this information to prevent fraud and other unauthorized activities.
  • To Analyze and Improve: We analyze usage data and other information to understand how our Services are used and to make improvements. This includes conducting research and performing analytics to better serve our users.
  • To Comply with Legal Obligations: We may use or disclose your information as required by law, such as to comply with a subpoena or similar legal process, or to protect our rights and the rights of others.

Sharing Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer service. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was shared.
  • Business Transfers: In the event that Vouch Pro is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or use of your personal information.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to a valid request by public authorities (e.g., a court or government agency).
  • With Your Consent: We may share your information with third parties if you give us your explicit consent to do so.

Cookies and Similar Technologies

We use cookies and similar technologies to collect and store information when you use our Services. Cookies are small text files that are placed on your device to help us remember your preferences and improve your experience. The cookies we use include:

  • Essential Cookies: These cookies are necessary for the operation of our Services and enable you to use features like secure login and account management.
  • Performance Cookies: These cookies collect information about how you use our Services, such as which pages you visit most often. This helps us improve the functionality of our Services and make them easier to use.
  • Functional Cookies: These cookies allow us to remember your preferences and personalize your experience, such as remembering your login details or language preference.
  • Advertising Cookies: These cookies are used to deliver advertisements that are relevant to you and your interests. They also help us measure the effectiveness of our advertising campaigns.

You can manage your cookie preferences through your browser settings. However, please note that disabling cookies may affect your ability to use certain features of our Services.

Security of Your Information

We take the security of your personal information seriously and implement a variety of technical and organizational measures to protect it. These measures include:

  • Encryption: We use encryption technologies to protect your personal information during transmission and storage.
  • Access Controls: We restrict access to your personal information to only those employees, contractors, and service providers who need it to perform their job functions.
  • Regular Audits: We conduct regular security audits to identify and address potential vulnerabilities in our systems.

While we strive to protect your information, please be aware that no security measure is perfect or impenetrable. You can help protect your information by using strong passwords, avoiding sharing your login details, and logging out of your account when you are finished using our Services.

Your Rights and Choices

You have certain rights regarding your personal information, including:

  • Access and Correction: You have the right to access the personal information we hold about you and to request that we correct any inaccuracies. You can access and update your information through your account settings or by contacting us directly.
  • Data Portability: In certain circumstances, you may have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
  • Deletion: You have the right to request that we delete your personal information. However, please note that we may need to retain certain information for legal or administrative purposes.
  • Objection to Processing: You have the right to object to our processing of your personal information for certain purposes, such as direct marketing. You can opt-out of receiving marketing communications from us at any time.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will update the "Effective Date" at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If we make significant changes to this Privacy Policy, we will notify you through our Services or by other means, such as email, so that you have the opportunity to review the changes before they become effective.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: support@vouchpro.us